You should speak to the cops about this as this is STEALING!
If they stung your family twice, they are doing it to others.
Help everyone and get it stopped.
PS: A friend bought a nice three wheel motorcycle.
She took it into the dealer and gave them the OK to do what was needed.
She picked it up, paid the rather big bill and took off on a trip.
It broke down in less than 100 miles and needed to be towed in.
The mechanic was steamed at the owner for not taking care of the bike.
He said no updates had been done and things were neglected.
She showed him the recent bill.
None of this had been done.
I told her to go to the cops as this is fraud and theft.
She refused.
I guess it was her call, but, I told her to give me the money next time.
I would at least appreciate it and tell her Thank You!