"Neither snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of their appointed rounds"
USPS has stopped delivering mail to my sisters RFD box at her farm. The current mailman has been complaining for years about the height of her mailbox. He drives a small car and she has a GMC 2500 4X4. He even, without her consent, came and cut the post down to a height he liked. The snow plow got that post so she put in a new one and set the floor of her box at 45 inches, the maximum height as prescribed by the USPS website. The mailman complained with notes twice and she blew it off since it is within the USPS guidelines. She then got notice that on July 6th, her service would be stopped unless she lowered her box by 8 inches. 8 inches would lower her box floor to 37 inches with is less than the minimum height of 41" as set by the USPS website. She has a large box that is 15 inches high from floor to top.
She spoke with Postmistress who is standing by her decision. She now has to go to PO to get her mail and just received a certified letter that on July 21st, she will either need to open a PO Box in town or her mail will be returned. Sister informed Postmistress that the height was set to the height as described on the USPS website. she was told that the mailbox will gladly be lowered when she is furnished with the written requirements as set by the USPS. Sister has a "Postmaster General Approved" mailbox that has stood at our farm for over 60 years. No complaints about the height of this mailbox were received until this mailman. She has tried to talk with someone higher up but cannot get anyone to answer a phone in Sioux Falls or she is to put her complaint in writing and expect a reply in 4-6 weeks. Sister he will be discussing this with our Congresswoman. The Postmistress believes she is right in requiring the change for the easy of delivery and ergonomics of the mailman. Someone higher needs to settle this matter and sister will live with the decision but she is now in compliance and without service. She just wants a reasonable explanation. She feels this not too much to ask. Service to the customer is apparently dead at USPS too.
PS: The USPS now wants people to put up a Next Generation mailbox to accept bigger packages. The dimensions on this are: 13.63′ WIDE x 7.75′ TALL ON SIDES, 12" TALL AT CENTER x 16.5′ DEEP. This is bigger to accept all the priority packages you will be ordering.